Job Posting: Personal Computer Support Technician

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal NetCentric is hiring a Personal Computer Support Technician in Cape Canaveral Space Force Station.

Responsibilities:

The position is responsible for the day-to-day operational activities of computer help-desk support, desktop computer support, and troubleshooting of all computer systems. The IT Support Administrator provides support to distributed computers/networking environment including installation, testing, repair, and troubleshooting for stand-alone computers, computers linked to networks, printers, and other computer peripherals.

Support responsibilities include software installation and configurations.
Performs technical, operational, and training support to computer users either by telephone, or on-site for computer hardware and software.
Setup, manage, and maintain all computer related equipment.
Must be able to manage time and projects effectively. Assist management with projects to improve the technology infrastructure of the organization.
Assist with the troubleshooting, installation, and implementation of computer systems.
Develop and maintain information technology architectures.
Maintain hardware and software accountability.
Monitor, configure and maintain printer hardware and software.
SharePoint Administrator duties.
Other duties as assigned.

Requirements:

Associate's degree in computer technology or related field and 3 years of experience in supporting computer systems. Equivalent education/experience is applicable. Bachelor's degree preferred.
Must be able to complete and maintain DISA IAT level II baseline certification (CompTIA Security+ CE or equivalent).
Must be able to complete all NIPRNET ADMIN privilege access requirements.
Must possess working knowledge of current and new technologies.
Demonstrated working knowledge of hardware and networking basics.
Able to install, configure, troubleshoot and support Windows based clients.
Extensive knowledge of Windows 10/11 and Microsoft Office.
High level of analytical thinking to solve problems. Effective oral and written communication skills.
Must do well with minimal "hands on" training and pickup new skills quickly
Ability to multi-task and handle frequent interruptions. Works independently with limited management direction.
Must currently possess or be able to obtain/maintain a security clearance. US Citizenship required for obtaining a security clearance.

Work Environment:

Office and field environment.

Physical Demands:

Walking, standing, climbing, and sitting for extended periods. Ability to lift and move computer equipment to multiple locations.

Must have a valid FL driver's license and a good driving record.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Job Details

Job Family SCA
Job Function SCA
Pay Type Hourly

PERSONAL COMPUTER SUPPORT TECHNICIAN