Associate, Network Control (Melbourne, FL)

About L3Harris

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Details

Job Title: Associate, Network Control (Melbourne, FL)

Job ID: 39381

Job Location: Melbourne, FL

Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked, and have every other Friday off

Job Description

L3Harris is a leader in providing advanced technology solutions, and we are currently seeking a proactive and motivated Network Control Intern to join our operations center team. This internship will offer hands-on experience in network management, monitoring, and troubleshooting within a dynamic 24x7 network control environment.

• Monitor and analyze network problems using network management and monitoring tools.
• Respond to network alarms to minimize disruptions and impact on end users.
• Assist in root cause analysis and contribute to developing action plans for service restoration.
• Collaborate with L3Harris teams and external telecommunication partners to optimize operational processes and restoration times.
• Participate in coordination with User Community, Field Services Group, and telecommunication partners for Break/Fix actions and Change Management activities.
• Document Trouble Tickets and Change Requests related to network activities.

Qualifications

• To be eligible, applicants must be pursuing a Bachelor’s degree in Information Technology with a focus on Networking, Cybersecurity, or a related field or have completed their Bachelor’s degree within the last 12 months, regardless of age.

Preferred Skills

• Interest in LTE and VPN technologies.
• Eagerness to apply IP networking knowledge to real world experiences.
• A commitment to maintaining high service levels in a customer support environment.
• Certifications such as CCENT, CCNA, CCNP, CompTIA, or ITIL v3/4 are advantageous but not required.
• Basic understanding of L1 through L4 of the OSI Model.
• Familiarity with LAN/WAN/MAN technologies.
• Knowledge of Incident, Change, and Problem Management practices is beneficial.

Equal Opportunity Employer

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

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